We are sorry to inform you that once a deposit payment is made to secure a booking, we are unable to proceed any refund.
We know plans can change and we will be delighted to assist in rescheduling your table within a 30 days period after the original booking date.
Please note that your deposit is secured through a third party company, Stripe. In case of refund, Stripe will charge you 5% of your deposit as processing fee. The restaurant will not be able to support this charge in your stead.
In case of no show, any payment made will be forfeit.
Would you have any question or queries, feel free to contact our guest relation team at firstname.lastname@example.org
We thank you for your understanding